/* ===== 反馈通道页面（page-contact）===== */
.page-contact {
  --contact-r: 12px;
  --contact-pad: 22px;
  padding-top: var(--pj-header-h);
  background: var(--pj-paper);
  color: var(--pj-ink);
  font-family: var(--pj-sans);
  font-size: 16px;
  line-height: 1.75;
  -webkit-font-smoothing: antialiased;
}

/* ---------- 首屏 ---------- */
.page-contact .contact-hero {
  position: relative;
  padding: 24px 0 106px;
  background: linear-gradient(158deg, var(--pj-wine) 0%, var(--pj-wine-deep) 88%);
  overflow: hidden;
}

.page-contact .contact-hero::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: -1px;
  height: 72px;
  background: var(--pj-paper);
  clip-path: polygon(0 100%, 100% 0, 100% 100%);
  pointer-events: none;
}

.page-contact .contact-hero__inner {
  position: relative;
  z-index: 1;
  max-width: var(--pj-wrap);
  margin: 0 auto;
  padding: 0 20px;
  display: grid;
  gap: 30px;
}

.page-contact .contact-crumb {
  grid-column: 1 / -1;
  margin: 0;
}

.page-contact .contact-crumb .pj-breadcrumb__link {
  color: var(--pj-on-dark-dim);
  text-decoration: none;
}

.page-contact .contact-crumb .pj-breadcrumb__link:hover,
.page-contact .contact-crumb .pj-breadcrumb__link[aria-current="page"] {
  color: var(--pj-gold-bright);
}

.page-contact .contact-crumb .pj-breadcrumb__link:focus-visible {
  outline: 2px solid var(--pj-gold);
  outline-offset: 3px;
}

.page-contact .contact-hero__eyebrow {
  position: relative;
  margin: 0 0 16px;
  padding-left: 30px;
  font-size: 12.5px;
  letter-spacing: 0.18em;
  color: var(--pj-gold-bright);
}

.page-contact .contact-hero__eyebrow::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.72em;
  width: 20px;
  height: 1px;
  background: var(--pj-gold);
}

.page-contact .contact-hero h1 {
  font-family: var(--pj-serif);
  font-weight: 900;
  font-size: clamp(1.85rem, 5vw, 2.9rem);
  line-height: 1.25;
  letter-spacing: -0.01em;
  color: var(--pj-paper);
  margin: 0 0 18px;
  max-width: 15em;
}

.page-contact .contact-hero__lede {
  margin: 0;
  max-width: 34em;
  font-size: 15.5px;
  line-height: 1.78;
  color: var(--pj-on-dark);
}

/* 路径折线 */
.page-contact .contact-flow {
  min-width: 0;
}

.page-contact .contact-flow__svg {
  display: block;
  width: 100%;
  max-width: 360px;
  height: auto;
  margin: 0 auto;
}

.page-contact .contact-flow__line {
  fill: none;
  stroke: var(--pj-gold-bright);
  stroke-width: 1.5;
  stroke-linecap: round;
  opacity: 0.68;
}

.page-contact .contact-flow__dot {
  fill: var(--pj-wine-deep);
  stroke: var(--pj-gold-bright);
  stroke-width: 1.5;
}

.page-contact .contact-flow__dot--end {
  fill: var(--pj-gold-bright);
}

.page-contact .contact-flow__label {
  fill: var(--pj-on-dark);
  font-family: var(--pj-sans);
  font-size: 13px;
  letter-spacing: 0.06em;
}

@media (min-width: 900px) {
  .page-contact .contact-hero {
    padding: 34px 0 118px;
  }

  .page-contact .contact-hero__inner {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.8fr);
    align-items: center;
    gap: 56px;
  }

  .page-contact .contact-flow__svg {
    margin: 0 0 0 auto;
  }
}

/* ---------- 分栏母版 ---------- */
.page-contact .contact-split {
  max-width: var(--pj-wrap);
  margin: 0 auto;
  padding: 6px 20px 0;
  display: grid;
  gap: 30px;
}

@media (min-width: 1024px) {
  .page-contact .contact-split {
    grid-template-columns: minmax(0, 4fr) minmax(0, 8fr);
    gap: 52px;
    align-items: start;
  }
}

/* ---------- 左栏：常驻四要素 ---------- */
.page-contact .contact-rail {
  min-width: 0;
}

.page-contact .contact-rail__sticky {
  display: block;
  min-width: 0;
}

.page-contact .contact-rail__note {
  display: none;
}

.page-contact .contact-rail__head {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding-bottom: 11px;
  margin-bottom: 16px;
  border-bottom: 1px solid var(--pj-gold-line);
}

.page-contact .contact-rail__title {
  font-family: var(--pj-serif);
  font-weight: 600;
  font-size: 1.18rem;
  line-height: 1.35;
  letter-spacing: 0.01em;
  margin: 0;
  color: var(--pj-ink);
}

.page-contact .contact-factors {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-contact .contact-factor {
  background: var(--pj-paper-lift);
  border: 1px solid var(--pj-gold-line);
  border-radius: var(--contact-r);
  padding: 15px 17px;
  transition: border-color 200ms ease;
}

.page-contact .contact-factor:hover {
  border-color: var(--pj-gold);
}

.page-contact .contact-factor__num {
  display: block;
  font-family: var(--pj-serif);
  font-weight: 900;
  font-size: 15px;
  letter-spacing: 0.06em;
  color: var(--pj-gold);
  margin-bottom: 5px;
}

.page-contact .contact-factor__name {
  display: block;
  font-family: var(--pj-serif);
  font-weight: 600;
  font-size: 1.02rem;
  line-height: 1.45;
  color: var(--pj-ink);
  margin-bottom: 6px;
}

.page-contact .contact-factor__desc {
  margin: 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--pj-stone);
}

@media (min-width: 1024px) {
  .page-contact .contact-rail__sticky {
    position: sticky;
    top: calc(var(--pj-header-h) + 28px);
    display: grid;
    grid-template-columns: 20px minmax(0, 1fr);
    gap: 14px;
    align-items: start;
  }

  .page-contact .contact-rail__note {
    display: block;
    margin: 0;
    height: 220px;
    writing-mode: vertical-rl;
    text-orientation: mixed;
    font-size: 12px;
    letter-spacing: 0.2em;
    color: var(--pj-stone);
    overflow: hidden;
    white-space: nowrap;
  }
}

/* ---------- 右栏：内容区 ---------- */
.page-contact .contact-main {
  min-width: 0;
  display: grid;
  gap: 24px;
}

.page-contact .contact-card {
  background: var(--pj-paper-lift);
  border: 1px solid var(--pj-line-soft);
  border-radius: var(--contact-r);
  padding: var(--contact-pad);
}

@media (min-width: 640px) {
  .page-contact .contact-card {
    padding: 28px 30px;
  }
}

.page-contact .contact-sec-head {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding-bottom: 12px;
  margin-bottom: 18px;
  border-bottom: 1px solid var(--pj-gold-line);
}

.page-contact .contact-sec-num {
  flex: none;
  font-family: var(--pj-mono);
  font-size: 12px;
  letter-spacing: 0.1em;
  color: var(--pj-gold);
}

.page-contact .contact-sec-title {
  font-family: var(--pj-serif);
  font-weight: 600;
  font-size: clamp(1.16rem, 2.4vw, 1.4rem);
  line-height: 1.35;
  margin: 0;
  color: var(--pj-ink);
}

.page-contact .contact-text {
  margin: 0 0 16px;
  max-width: 38em;
  font-size: 15.5px;
  line-height: 1.78;
  color: var(--pj-ink);
}

.page-contact .contact-text--tail {
  margin: 16px 0 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--pj-stone);
}

.page-contact .contact-link {
  color: var(--pj-wine);
  text-decoration: none;
  border-bottom: 1px solid var(--pj-gold);
  padding-bottom: 1px;
}

.page-contact .contact-link:hover {
  color: var(--pj-clay);
}

.page-contact .contact-link:focus-visible {
  outline: 2px solid var(--pj-gold);
  outline-offset: 2px;
  border-radius: 2px;
}

/* 自查要点 */
.page-contact .contact-checks {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 18px;
}

.page-contact .contact-check {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
}

.page-contact .contact-check__num {
  font-family: var(--pj-serif);
  font-weight: 900;
  font-size: 15px;
  line-height: 1.62;
  color: var(--pj-gold);
}

.page-contact .contact-check__body {
  min-width: 0;
}

.page-contact .contact-check__title {
  display: block;
  font-weight: 500;
  font-size: 15.5px;
  line-height: 1.6;
  margin-bottom: 4px;
  color: var(--pj-ink);
}

.page-contact .contact-check__desc {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.74;
  color: var(--pj-stone);
}

/* 渠道 */
.page-contact .contact-chan {
  display: grid;
  gap: 22px;
}

@media (min-width: 720px) {
  .page-contact .contact-chan {
    grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr);
    gap: 28px;
    align-items: start;
  }
}

.page-contact .contact-chan__media {
  margin: 0;
  min-width: 0;
}

.page-contact .contact-chan__list {
  margin: 0;
  display: grid;
  min-width: 0;
}

.page-contact .contact-chan__row {
  display: grid;
  gap: 5px;
  padding: 13px 0;
  border-bottom: 1px solid var(--pj-line-soft);
}

.page-contact .contact-chan__row:first-child {
  padding-top: 0;
}

.page-contact .contact-chan__row:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

.page-contact .contact-chan__label {
  font-size: 12.5px;
  letter-spacing: 0.12em;
  color: var(--pj-stone);
}

.page-contact .contact-chan__value {
  margin: 0;
  font-size: 15.5px;
  line-height: 1.65;
  color: var(--pj-ink);
  word-break: break-word;
}

.page-contact .contact-chan__value--code {
  font-family: var(--pj-mono);
  font-size: 15px;
  letter-spacing: 0.01em;
  color: var(--pj-wine);
  word-break: break-all;
}

/* 回复时间小图 */
.page-contact .contact-time {
  margin-top: 24px;
  padding-top: 20px;
  border-top: 1px solid var(--pj-gold-line);
  display: grid;
  gap: 14px;
}

@media (min-width: 720px) {
  .page-contact .contact-time {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    align-items: center;
    gap: 24px;
  }
}

.page-contact .contact-time__media {
  margin: 0;
  min-width: 0;
}

.page-contact .contact-time__note {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--pj-stone);
  max-width: 32em;
}

/* 服务边界 */
.page-contact .contact-scope__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 13px;
}

.page-contact .contact-scope__list li {
  position: relative;
  padding-left: 18px;
  font-size: 15px;
  line-height: 1.76;
  color: var(--pj-ink);
  max-width: 40em;
}

.page-contact .contact-scope__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.74em;
  width: 7px;
  height: 1px;
  background: var(--pj-gold);
}

.page-contact .contact-scope__key {
  color: var(--pj-moss);
  font-weight: 500;
  margin-right: 6px;
}

.page-contact .contact-scope__key--no {
  color: var(--pj-clay);
}

/* 折叠面板 */
.page-contact .contact-fold {
  background: var(--pj-paper-lift);
  border: 1px solid var(--pj-gold-line);
  border-radius: var(--contact-r);
  overflow: hidden;
}

.page-contact .contact-fold__sum {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 18px 22px;
  cursor: pointer;
  list-style: none;
  font-family: var(--pj-serif);
  font-weight: 600;
  font-size: 1.02rem;
  color: var(--pj-ink);
}

.page-contact .contact-fold__sum::-webkit-details-marker {
  display: none;
}

.page-contact .contact-fold__sum:focus-visible {
  outline: 2px solid var(--pj-gold);
  outline-offset: -3px;
}

.page-contact .contact-fold__icon {
  position: relative;
  flex: none;
  width: 14px;
  height: 14px;
}

.page-contact .contact-fold__icon::before,
.page-contact .contact-fold__icon::after {
  content: "";
  position: absolute;
  background: var(--pj-gold);
  transition: transform 200ms ease;
}

.page-contact .contact-fold__icon::before {
  left: 0;
  right: 0;
  top: 6.5px;
  height: 1px;
}

.page-contact .contact-fold__icon::after {
  top: 0;
  bottom: 0;
  left: 6.5px;
  width: 1px;
}

.page-contact .contact-fold[open] .contact-fold__icon::after {
  transform: scaleY(0);
}

.page-contact .contact-fold__body {
  padding: 16px 22px 22px;
  border-top: 1px solid var(--pj-line-soft);
}

.page-contact .contact-fold__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 11px;
}

.page-contact .contact-fold__list li {
  position: relative;
  padding-left: 16px;
  font-size: 14.5px;
  line-height: 1.74;
  color: var(--pj-stone);
  max-width: 40em;
}

.page-contact .contact-fold__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.75em;
  width: 6px;
  height: 1px;
  background: var(--pj-gold);
}

/* ---------- 底部返回窄栏 ---------- */
.page-contact .contact-return {
  margin-top: 54px;
  border-top: 1px solid var(--pj-gold-line);
  background: var(--pj-paper-lift);
}

.page-contact .contact-return__inner {
  max-width: var(--pj-wrap);
  margin: 0 auto;
  padding: 18px 20px;
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 22px;
}

.page-contact .contact-return__label {
  margin: 0;
  font-size: 12.5px;
  letter-spacing: 0.16em;
  color: var(--pj-stone);
}

.page-contact .contact-return__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 8px 18px;
}

.page-contact .contact-return__list a {
  display: inline-block;
  padding: 4px 15px;
  border: 1px solid var(--pj-line);
  border-radius: var(--pj-r-pill);
  font-size: 14px;
  line-height: 1.7;
  color: var(--pj-ink);
  text-decoration: none;
  transition: border-color 180ms ease, color 180ms ease;
}

.page-contact .contact-return__list a:hover {
  border-color: var(--pj-gold);
  color: var(--pj-wine);
}

.page-contact .contact-return__list a:focus-visible {
  outline: 2px solid var(--pj-gold);
  outline-offset: 2px;
}

/* ---------- 动效降级 ---------- */
@media (prefers-reduced-motion: reduce) {
  .page-contact .contact-factor,
  .page-contact .contact-fold__icon::before,
  .page-contact .contact-fold__icon::after,
  .page-contact .contact-return__list a {
    transition: none;
  }
}
<<<END>>>